Your Background and Skills Include: Bachelor’s degree in related field required Six years related experience, including program development and management, change management, and training required Strong Technical Claims knowledge in related field required Staff management and motivational capabilities required Strong negotiation skills required Contract Analysis required Excellent written and verbal communications skills at all levels required Strong presentation skills required Strong Business Partner and customer service focus required Trend analysis, quantitative analysis skills required RMIS system and Dbase management experience required Contract language understanding required Professional certification and/or licensure as applicable preferred DHL is an equal opportunity employer.
WHAT YOU WILL DO Present to or influence customer representatives or vendors and resolve issues Conduct interviews with customers to establish their requirements, presenting concepts and proposals, and providing updates on deliverables Act as a coordinator across projects to prevent delays or misunderstandings Coordinate collaboration with external service providers in terms of assembling own or third-party system components Customize COTS based on pre-determined parameters, and executes customizing tests Document work using the required standards, methods and tools Assist in definition, initiation and design of architecture in projects/ programs Provide expert advice, training and technical assistance to development team, lower level service and support staff May lead others in developing innovative solutions to highly complex problems and contribute to employees’ professional development Act as technical lead of development teams on issues of performance, tools, and standards WHAT YOU SHOULD HAVE 11 years of experience in software engineering with relevant qualifications in IT field and methods including formal methods (e.g.
As part of our team, you will take on the following responsibilities: You analyze, design, and develop integrations in accordance with established standards and patterns, working closely with cross‑functional teams.You create technical specifications, data models, as well as operational and integration concepts.You advise various teams on efficient integration solutions and assess the associated effort and benefits.You take responsibility for the entire lifecycle of an integration, including design, mock, development and testing, UAT, go‑live, hypercare, and troubleshooting.You actively contribute to the further development of integration standards and patterns in order to increase the reusability of components.You ensure the quality of integration components, for example through code reviews, technical exchange with other developers, and the continuous improvement of internal development standards.You optimize the performance of existing integration solutions while keeping stability and scalability in focus.